Publications
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Roundtable |
Knowledge transfer in extranets
October 24, 2000 |
Knowledge transfer in a multi-company or multi-cultural
environment raises new management issues and introduces greater technical
complexity. But the potential benefits are compelling – enhanced ability
to respond to opportunities, better customer service, and lower transaction
costs. In this roundtable, we’ll discuss how to manage knowledge flows
among partners in business-to-business extranets and e-commerce networks.
See also previous roundtables.
The Society of Knowledge Base
Publishers will hold a one-day roundtable at the Cleveland office
of Deloitte & Touche, LLP on October 24, 2000, to provide a forum
in which participants can share information on this topic. This is not
a training session, but an idea exchange for experienced practitioners.
DISCUSSION TOPICS
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How do you identify the intellectual assets of
partners and potential partners?
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How do partners assess the value of their individual
contributions and allocate the benefits?
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How do you capitalize on the strengths and minimize
the frictions inherent in different cultures?
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What are successful models for sharing or distributing
both internal and external information among partners? How do you
select the model most appropriate for your industry or culture?
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How do you define "security" in relation
to e-commerce partners? How do you implement different permissions
and access levels?
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What is the role of taxonomy in the flow and application
of intellectual assets? How do you create and maintain a classification
scheme that serves the needs of all e-commerce participants?
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How do you allocate or dispose of intellectual
assets when participants leave the e-commerce network?
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How do you negotiate with external vendors when
more than one company is involved in the purchase of information products
and services?
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How do you design a system that will be equally
accessible to both large and small companies?
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What should information services managers do now
to prepare for their firm’s participation in an extranet or e-commerce
network?
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What new third-party services are available to
facilitate knowledge flows across extranets?
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